#BOYCOTT_COMCAST | #WE_THE_PEOPLE HAVE THE RIGHT TO #UNIONIZE. Comcast Guilty of #CRIMINAL_CHARGES! CEO AND BOARD MEMBERS need to be #arrested and BOOKED AND #thrown in #Prison! ASAP!
#Nightmarish call between #Comcast rep and #Customer trying to #Cancel_Cable goes #Viral | A recording of a #grueling, 18-minute call in which a Comcast customer service representative #berates a man trying to #cancel his cable service has gone viral, prompting the company to issue the customer an #apology
COMMENTS: MY EXPERIENCE AS A FORMER COMCAST EMPLOYEE: #CANCELLING_COMCAST. I used to #work for #them and I was always #instructed NOT to #give any #credit any way possible. I was #taught that #ignoring_requests would lead to customers #giving_up but not all of course. It still resulted in the majority giving up which saved the Roberts family millions. You need to get BRIAN Roberts address and take your issue to him directly. In my experience we were #taught to #deceive the #customer when it came to any #financial #compensation and I can tell you as a Comcast customer I've been through the same #hell I was #trained to put people through. The #best_day of my life was when I was #laid_off although my #wife worked there too and she was laid off so we had to try to reapply within the company. I was told straight out that I had #participated in #union_activity and therefor was #not_renirable.
Well yes I did sign an agreement to vote for the union because employees in my opinion were treated horribly. Threats for performance if in 4.5 minutes you didn't review all services, the bill, resolve the technical issue and most importantly you had to sell service. This was my experience and what standard I was held to and to top that if you didn't sell you were penalized in you pay. Comcast is only out for your money and has no interest in helping you with substandard service that I was told was blamed on the customers infrastructure as a means to save the company money. I was told this by leadership and threatened when I stood up for the customer and that was my experience. You should know as customers. I've also been charged for a high speed internet that I don't get and never will according to the techs who've been to my apartment. The company conceded to me that they would give me a $400.00 credit but would never be able to fix my issue. Of course I took what I could get but thank God Fios is now in my complex because as soon as my fraudulent contract is over I am gone.
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