Customer's plea to cancel #COMCAST_GOES_VIRAL | Ryan Block posted his phone call with Comcast as he tried to #cancel his #service with them, and it has now gone viral.
Comcast #billed me #improperly too. When I went to the local office to ask the reasons for my bill being double the rate, I was told to refer to a commercial about a temporary price of 50% expiring and to GTFO. Except my 50% had already expired before then and now it was 4x the original sign-up rate. So I cancelled and then got a call offering me to join for 50% off with some free cable TV. They said it was some kind of simple error that they made to charge me more, as if the hours of conversation with the rep were not enough time to figure it out. I declined and after I quit and asked the rep if everything on my bill and account was finalized, I was told yes, everything is paid for. Then got bills in the mail several times for ~20$ for.... "Adjustments"--no explanations ever given.
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